Shipping Policy
Effective as of: August 6, 2026
Thank you for shopping with AOXEKBOLO! We are committed to delivering your “Jesus Cross Flower Building Set” and other purchases to you efficiently and reliably. Please review our shipping policy below.
1. Flat Rate Shipping
We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.
2. Processing Time
All orders are processed and prepared for shipment within 1-3 business days (Monday through Friday, excluding holidays) after your order is placed. Orders placed on weekends or holidays will begin processing on the next business day.
3. Domestic Shipping
For orders shipped within the United States, estimated delivery time is typically 5-10 business days after the order has been processed. We primarily use USPS and UPS for domestic shipments, depending on the package size, weight, and destination.
4. International Shipping
For international orders, estimated delivery time is typically 10-25 business days after the order has been processed. Please note that international shipping times can vary significantly due to customs processing in the destination country. Additional customs duties, taxes, and fees may be applied by the destination country’s customs office. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status and progress of your delivery directly on the carrier’s website.
6. Shipping Delays
While we strive to ensure timely delivery, AOXEKBOLO is not responsible for shipping delays caused by the shipping carrier, adverse weather conditions, natural disasters, or customs processing delays. We will, however, assist you in tracking your package and resolving any issues with the carrier to the best of our ability.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. Please note that these addresses can only be shipped via USPS. Delivery times may be longer for these destinations.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@example.com within 7 days of the expected delivery date (for lost packages) or 7 days of delivery (for damaged packages). Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to investigate the issue and arrange for a replacement or refund as appropriate.
9. No Shipping to Restricted Countries
Due to various legal and logistical restrictions, we are unable to ship to certain countries. If your country is on a restricted list, you will be notified during the checkout process. We apologize for any inconvenience this may cause.